Refund and Return Policy

Thank you for shopping with us! We want you to be fully satisfied with your purchase of the Stitchy Gun – Quick Clothes Fixer. If you are not completely happy with your order, please review our refund and return policy below.

Returns

  • We accept returns within 14 Days of delivery.
  • The item must be unused, in its original packaging, and in the same condition as received.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds

  • Once your return is received and inspected, we will notify you about the status of your refund.
  • Approved refunds will be processed within 5-7 business days to the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

Exchanges

  • We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at Info@nangllc.com with proof of the issue.

Non-Returnable Items

  • Items that are used, damaged by the customer, or missing parts are not eligible for returns.
  • Custom or personalized orders cannot be returned.

How to Initiate a Return

  1. Contact our support team at Info@nangllc.com with your order number and reason for return.
  2. We will provide you with return instructions, including the return address.
  3. Once we receive the product, we will process your refund or exchange.

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