Refund and Return Policy
Thank you for shopping with us! We want you to be fully satisfied with your purchase of the Stitchy Gun – Quick Clothes Fixer. If you are not completely happy with your order, please review our refund and return policy below.
Returns
- We accept returns within 14 Days of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
Refunds
- Once your return is received and inspected, we will notify you about the status of your refund.
- Approved refunds will be processed within 5-7 business days to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error.
Exchanges
- We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at Info@nangllc.com with proof of the issue.
Non-Returnable Items
- Items that are used, damaged by the customer, or missing parts are not eligible for returns.
- Custom or personalized orders cannot be returned.
How to Initiate a Return
- Contact our support team at Info@nangllc.com with your order number and reason for return.
- We will provide you with return instructions, including the return address.
- Once we receive the product, we will process your refund or exchange.